Return policy

Return Policy

At Ayulift, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your product, we offer a hassle-free return policy to ensure your satisfaction.

30-Day Return Window:

You may return your product within 30 days of receiving your order for a refund or exchange.
Eligibility for Returns:

To be eligible for a return, the following conditions must be met:
The product must be in its original packaging and unused.
The return request must be initiated within 30 days of receiving the order.
Proof of purchase, such as the order confirmation or receipt, must be provided.
Returns must be shipped to the designated return address provided by our customer service team.
Return Process:

To initiate a return, please contact our customer service team at +91 86500 65416  or info@ayulift.com . We will provide you with instructions on how to return your product.
Once your return is received and inspected, we will notify you of the approval or rejection of your return.
If approved, your refund will be processed, and a credit will automatically be applied to the original method of payment within 7 business days.
Return Shipping:

Customers are responsible for covering the cost of return shipping, unless the return is due to a mistake on our part or a defective product.
We recommend using a trackable shipping service and purchasing shipping insurance for your return shipment. We cannot guarantee that we will receive your returned item without a tracking number.
Exchanges:

If you wish to exchange your product for a different item, please contact our customer service team to arrange the exchange process.
Damaged or Defective Products:

In the rare event that you receive a damaged or defective product, please contact our customer service team immediately. We will work to resolve the issue promptly by providing a replacement product or issuing a refund.
Refund Exceptions:

Certain products may not be eligible for returns due to hygiene reasons or regulatory restrictions. Please refer to the product description or contact our customer service team for clarification before making a purchase.
Questions:

If you have any questions or concerns regarding our return policy, please don’t hesitate to contact us at +91 86500 65416  or info@ayulift.com. Our team is here to assist you.
Thank you for choosing Ayulift for your skincare needs!