Refund Policy

At Ayulift, we strive to provide high-quality skincare products and exceptional customer service. If you are not completely satisfied with your purchase, we offer a straightforward refund policy to ensure your peace of mind.

30-Day Money Back Guarantee:

We stand behind the effectiveness of our products. If you are not satisfied with your purchase for any reason, you may return it within 30 days of receiving your order for a full refund, excluding shipping costs.
Eligibility for Refunds:

To be eligible for a refund, the following conditions must be met:
The product must be returned in its original packaging and in unused condition.
The return request must be initiated within 30 days of receiving the order.
Proof of purchase, such as the order confirmation or receipt, must be provided.
Returns must be shipped to the designated return address provided by our customer service team.
Refund Process:

To request a refund, please contact our customer service team at +91 86500 65416  or info@ayulift.com to initiate the return process. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to
the original method of payment within 3 business days.

Return Shipping:

Customers are responsible for covering the cost of return shipping, unless the return is due to a mistake on our part or a defective product.
We recommend using a trackable shipping service and purchasing shipping insurance for your return shipment. We cannot guarantee that we will receive your returned item without a tracking number.
Exchanges:

Unfortunately, we do not offer exchanges at this time. If you wish to exchange a product for a different item, we recommend returning the original item for a refund and placing a new order for the desired item.
Damaged or Defective Products:

In the rare event that you receive a damaged or defective product, please contact our customer service team immediately. We will work to resolve the issue promptly by providing a replacement product or issuing a refund.
Refund Exceptions:

Certain products may not be eligible for refunds due to hygiene reasons or regulatory restrictions. Please refer to the product description or contact our customer service team for clarification before making a purchase.
Questions:

If you have any questions or concerns regarding our refund policy, please don’t hesitate to contact us at  +91 86500 65416  or  info@ayulift.com. Our team is here to assist you.
Thank you for choosing Ayulift for your skincare needs!